Terms & Conditions

Last Updated: September 2026

Welcome to PS Luxe. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

PS Luxe operates an online store offering jewellery, accessories and related products.

By using this website, you confirm that the information provided by you is accurate and that you agree to these Terms & Conditions.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However, actual product colours may vary slightly depending on your device’s screen settings, lighting conditions and photography.

Minor variations in appearance may occur and do not necessarily constitute a product defect.

3. Product Prices

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices, offers and product availability may change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during the checkout process.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

PS Luxe reserves the right to accept, cancel or limit an order in circumstances including:

  • Product unavailability
  • Pricing or listing errors
  • Incorrect customer information
  • Suspected fraudulent activity
  • Technical or payment-related issues
  • Other circumstances requiring cancellation

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our Refund Policy.

5. Payment

Customers are responsible for providing accurate payment and billing information.

Payments may be processed through third-party payment gateways. PS Luxe does not control the independent policies or technical availability of third-party payment providers.

6. Shipping & Delivery

Orders are generally processed within 1–2 business days.

Standard delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High-volume sale periods
  • Incorrect or incomplete address information
  • Circumstances beyond our reasonable control

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Customers should inspect their order after delivery and report any eligible issue within the specified return period.

8. Refunds

Refunds are governed by our Refund Policy. An approved refund will be processed according to the applicable payment and refund procedures.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with website functionality or security.
  • Copy or reproduce website content without permission.
  • Use website information for fraudulent or unauthorized commercial purposes.

10. Intellectual Property

All website content, including logos, images, graphics, text, product descriptions, design elements and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially use such content without prior written permission from PS Luxe or the respective rights holder.

11. Third-Party Services

Our website may use third-party services including payment gateways, shipping providers, analytics services and other technology providers.

Your use of such services may also be subject to the respective third party’s terms and policies.

12. Limitation of Liability

PS Luxe will make reasonable efforts to maintain accurate product information and reliable website functionality.

However, we are not responsible for temporary website interruptions, technical failures, third-party service failures, courier delays or circumstances beyond our reasonable control.

13. Changes to Terms

PS Luxe reserves the right to modify these Terms & Conditions at any time.

Changes will become effective once they are published on this page. Customers are encouraged to review this page periodically.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

15. Contact Information

For questions regarding these Terms & Conditions:

PS Luxe
Location: Gurgaon, Haryana
Phone: +91 8796689001
Email: piyusimple46@gmail.com